COVID-19 UPDATE

We are normally shipping packages 2-3 business days after each order is received currently.  Shipping carriers have been slower to deliver packages than normal.  With the exception of overnight service, we are not responsible for delays in transit, nor will paid shipping costs be refunded for late deliveries.

Please call us and check inventory of items if you require a quick turn time.  Order volumes have increased substantially and have been stressing our supply chain.

Order Processing

We are a small business that operates Monday through Friday.  If your order is placed on a weekend or recognized holiday, it will not be processed until the next business day of ours.  

Orders received after 11AM Arizona time will be processed the next business day.

Free Shipping

Free shipping is shipped via Courier, UPS Ground, USPS First Class Mail or USPS Priority Mail. We choose the method that is least expensive.

Free shipping is not valid for oversized items (dimensionally & weight based), and crating and actual freight charges will apply to all sales where this shipping method is the best.

Shipping Service Substitution

We reserve the right to select or substitute a comparable carrier/delivery service for your shipment without further notice.

Estimated Delivery Dates

We strive to ship all orders of stocked orders within 3 business days of receipt. If we are not able to meet this commitment, we will contact you via email to provide a timeframe for the delay in shipment. All provided delivery dates and shipping day are estimate only, other than overnight options, which are guaranteed.  UPS, USPS and Maverik Manufacturing do not guarantee a delivery date on any other service than overnight.

Inspection Period

PLEASE INSPECT ALL PACKAGES UPON DELIVERY, YOU HAVE 3 DAYS FROM DELIVERY DATE TO REPORT DAMAGE. IF DAMAGE IS NOT REPORTED IN THOSE 3 DAYS MAVERIK MANUFACTURING IS NOT RESPONSIBLE FOR DAMAGES

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RETURNS

We strive to provide our customers with the best quality products at the most affordable prices.  As a convenience, we offer a simple return process, something that most of our competitors do not.

How to Initiate a return for refund:

1. Locate your order number in your email or on the shipping label.  
2. Review the condition of your items for return.
3. Measure the dimensions and weight of package to be returned.
4. Email us at info@maverikmfg.com to request a return.  

Custom Orders are non-returnable unless damaged in transit.

Refunds for returned merchandise will be less a 20% restocking fee and the cost of return shipping.

We happily accept returns of our products that meet the above criteria on the following conditions

1. Merchandise must be in original condition.  Used or previously installed items are not returnable for refund.  Maverik may refuse a customer return or charge a larger restocking fee when the returned item is not like new.
2. Use or include original packaging (Box & Wrapping) to return item(s).  If more packaging material is required for the item, it is the responsibility of the buyer.
3. Custom order and closeout items are ineligible for return.  This includes patina finished items.
4. Refunds will not be issued until the merchandise has been received and processed at our facility.  Please allow 2-3 business days after receipt.
5. Return requests must be initiated 30 days or less from receipt and merchandise must be received back within 60 days.

PLEASE INSPECT ALL PACKAGE UPON DELIVERY, YOU HAVE 3 DAY FROM DELIVERY DATE TO REPORT DAMAGE.  IF DAMAGE IS NOT REPORTED IN THOSE 3 DAYS MAVERIK MANUFACTURING IS NOT RESPONSIBLE FOR DAMAGES.

IF ITEMS RECEIVED ON RETURN ARE FOUND DAMAGED WITHOUT AN INITIAL REPORTING OF DAMAGED WHEN RECEIVED BY CUSTOMER, NO REFUND WILL BE GIVEN.

Held Orders

Orders that are put on hold per customer request and not provided input for shipping or cancellation of order are eligible for a full refund for 10 days post sale.   Held orders post 10 days are only eligible to receive a 80% credit for future purchase of full price items.

Limited Warranties

We warrant our products to be free of defects in material and workmanship upon delivery and for thirty (30) days from the date of the delivery unless otherwise noted.  This warranty is only for replacement of the products provided at initial purchase, NO refunds will be granted.

The warranty does not cover:

• Costs incurred in the shipment or cartage, removal and/or reinstallation (including but not limited to labor costs) with respect to the replacement product made available by Maverik Manufacturing, LLC pursuant to this Limited Warranty.
• Damage or improper operation of a product governed by this Limited Warranty to the extent same is caused by customer abuse, misuse, negligence, or failure to follow installation or operation instructions.
• Use for which the product is not designed.
• Fire, explosion, weather conditions or natural disasters.
• Faulty or improper installation.
• Ordinary wear and tear.
• Damage caused by negligent or improper maintenance procedures and other causes not specified, by beyond the control of Maverik MAnufacturing, LLC.
• Improper packaging, repackaging or damage incurred in shipping.

In order for this warranty to be effective you must:

• Be the original purchaser of the product from Maverik Manufacturing, LLC.
• Have not structurally modified, misused or misapplied the product manufactured.
• Have maintained the product in accordance with standard procedures provided by Maverik Manufacturing, LLC, prior or after sale and/or installation.
• Made your claim in writing to Maverik Manufacturing within the time provided and in accordance with the terms of this Limited Warranty.

Legal

We reserve the right to modify this policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.